The first module of the Ignore Your Customers (And They'll Go Away) eCourse
Ignore Your Customers (And They'll Go Away) eCourse
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Sign up to access a free preview of the Ignore Your Customers (And They'll Go Away) eCourse, part of the Get Smarter with Dennis Miller series
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What you'll get in the free preview:
Teaching videos with Dennis Miller, quizzes, prompts, and audio clips of the course
Free discussion guide for managers to use with their teams
Dennis Miller and... business classes? You read that right.
The courses in the Get Smarter with Dennis Miller series are based on real books from real leadership and business experts - led by Dennis to bring a little bit of fun back to business training.
Whether you're interested in this course for yourself or for your team members, we guarantee any aspiring leader will not only learn something new, but have a little fun doing it!
Dennis Miller and... business classes? You read that right.
The courses in the Get Smarter with Dennis Miller series are based on real books from real leadership and business experts - led by Dennis to bring a little bit of fun back to business training.
Whether you're interested in this course for yourself or for your team members, we guarantee any aspiring leader will not only learn something new, but have a little fun doing it!
About the Ignore Your Customers (And They'll Go Away) eCourse
Great customer service may be today's most essential competitive advantage. Yet when it comes to delivering great customer service and a great customer experience, most companies tragically continue to miss the mark. But you can succeed where so many have failed: Ignore Your Customers (and They'll Go Away) spells out, step by step, how to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line. In this course, you will learn to:
- Identify what characteristics make up a customer-centric culture.
- Attract, hire, and develop talent that leads to delivery of exceptional customer experiences.
- Develop flexible, yet effective, processes and tools that empower great customer service decisions.
- Align technology with your customer experience goals and leverage IT as a strategic asset, and turn social media fans into powerful advocates.
- Measure your progress towards customer service excellence.
About the Ignore Your Customers (And They'll Go Away) eCourse
Great customer service may be today's most essential competitive advantage. Yet when it comes to delivering great customer service and a great customer experience, most companies tragically continue to miss the mark. But you can succeed where so many have failed: Ignore Your Customers (and They'll Go Away) spells out, step by step, how to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line. In this course, you will learn to:
- Identify what characteristics make up a customer-centric culture.
- Attract, hire, and develop talent that leads to delivery of exceptional customer experiences.
- Develop flexible, yet effective, processes and tools that empower great customer service decisions.
- Align technology with your customer experience goals and leverage IT as a strategic asset, and turn social media fans into powerful advocates.
- Measure your progress towards customer service excellence.
Unlock a free preview today
plus you'll get an exclusive discount code on the full course when you sign up!
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