Resources for every leadership type

Making Conversation: Seven Essential Elements of Meaningful Communication - Audiobook (Unabridged)

Fred Dust
Narrated by: Fred Dust
Regular price
$20.99
Sale price
$14.69
Save 30%
Quantity must be 1 or more

Format:

Product Description
Having productive conversations is difficult and most of us go into conversations with only one goal: Convincing everyone else we're right and they... Read More
Having productive conversations is difficult and most of us go into conversations with only one goal: Convincing everyone else we’re right and they’re wrong But this isn't a helpful stance if you want to have a productive conversation with someone 160 We sometimes feel that dialogue should be unconstrained it should feel authentic it should feel open and free But we often find ourselves in situations where the feeling of being open and unconstrained exists for only a few people in the conversation: the loudest the most eloquent those with the most sophisticated grasp of a topic 160 By approaching dialogue as a designer Fred Dust shows readers how to treat dialogue as something that you create something that you design not something that you facilitate or just participate in Designing the conversation will help readers spot an issue or opportunity in dialogue and design for it reshaping how it feels as well as the outcome Dust explains the act of design through the metaphor of a palette The colors in the palette include commitment Choosing the conversations that matter Establish Principles Make a Plan 160 Creative Listening Listen like you’re not Listen for what you like Ask For a story 160 Clarity Talk Normal Tell Stories About Words Name Names and 160 Context Purpose Pick the Space Edit and Add Take a Position Literally 160 These tools ensure that readers can have a new kind of conversation If we listen creatively and design our conversations we can unleash optimism and creativity in a place where we often feel most constrained We can take on global issues with Utopian energy we can cure deep wounds between individuals and in our communities but only if we choose to radically incorporate creativity into the conversation Read Less

Additional Information
  • Contributor(s)Fred Dust
  • Narrator(s) Fred Dust
  • About the Contributor(s) Fred Dust is a former senior partner and global managing director at the international design firm IDEO. A leading voice and...Fred Dust is a former senior partner and global managing director at the international design firm IDEO. A leading voice and practitioner of human-centered design and networked innovation, he helps organizations in media, finance, retail, and health confront disruption stemming from shifts in consumer behavior, social trends, economic pressures, and new technology. Prior to IDEO, Dust trained as an architect and spent eight years working with independent artists and major art organizations. He chairs the board of Parsons School of Design and sits on the boards of the New School, NPR, and the Sundance Institute. He lives in New York City. show more
  • ISBN-139780063034006
  • Publish Date12/01/2020
  • PublisherHarperAudio
  • Format Digital Audio - Unabridged Edition
  • LanguageEnglish
  • Running Time006:38:55
  • Price $14.69

How our s work

eBook Details: eBooks purchased here are fulfilled by our partner, Glose. Please note that:

  • For all eBook purchases, you will be prompted to create an account or login with your existing Leadership Essentials username and password. This ensures accurate delivery of your items.
  • To access your eBook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
  • E-Books fulfilled through Glose cannot be printed, downloaded as PDF, or read in other digital readers (like Kindle or Nook).
  • For more information about how to access eBooks purchased on Leadership Essentials, click here for our FAQs.

Audiobooks purchased here are fulfilled by our partner, Glose. Please note that:

  • For all Audiobook purchases, you will be prompted to create an account or login with your existing Leadership Essentials username and password. This ensures accurate delivery of your items.
  • To access your Audiobook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
  • Audiobooks fulfilled through Glose cannot be downloaded for listening in other digital listening apps like iTunes, Google Play, or Audible.
  • For more information and a brief video about how to access Audiobooks purchased on Leadership Essentials, click here for our FAQs.

Audiobooks purchased here are fulfilled by our partner, Glose. Please note that:

  • For all Audiobook purchases, you will be prompted to create an account or login with your existing Leadership Essentials username and password. This ensures accurate delivery of your items.
  • To access your Audiobook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
  • Audiobooks fulfilled through Glose cannot be downloaded for listening in other digital listening apps like iTunes, Google Play, or Audible.
  • For more information and a brief video about how to access Audiobooks purchased on Leadership Essentials, click here for our FAQs.

Ecourses purchased at Leadership Essentials are accessed through our online learning portal (or visit https://courses.hcleadershipessentials.com)

  • At checkout, you will be prompted to create an account (or login to your existing Leadership Essentials account). You will use the same username and password to log in to the eCourse portal and access your courses.
  • After purchase, you will receive a confirmation email from us with a link to the portal and your eCourse(s).
  • Please note: If you are purchasing eCourses in bulk for your team or organization, please email essentialscc@harpercollins.com after your purchase with your order number and the name of your organization. We will be in touch with you to set up your team on the platform.
  • If you have questions about eCourses, feel free to reach out to us via Live Chat at the bottom right corner of your screen, by submitting a ticket to our customer service team, or by calling us at 1-800-250-5308. For more information check out our FAQs here.

Reviews

You May Also Like