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The Domino’s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution - Audiobook (Unabridged)

Marcia Layton Turner
Narrated by: James Fuertes
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Product Description
Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino's Story will... Read More

Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today.

As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation, paved in industry-leading profits. In February 2018, according to Ad Age, Domino's unseated Pizza Hut to become the largest pizza seller worldwide in terms of sales.  

Rather than just tampering with a recipe that was working, they decided to think outside of the pizza box by creating digital tools that emphasized convenience and put the customer first. For the first time, the adaptable strategies behind the rise and dominance of Domino's are outlined in this book. 

Through the story of the Domino's, you’ll learn: 

  • How to create meaningful innovation without changing the core of the product that people already love. 
  • How to recognize and take advantage of unique opportunities to alleviate your customers’ pain points.   
  • How to grow a company by taking a holistic approach to the business.  
  • And, the importance of delivering a quality experience that will keep customers calling for more.
  • Accompanying figures are available in the audiobook companion PDF download.
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Additional Information
  • Contributor(s)Marcia Layton Turner
  • Narrator(s) James Fuertes
  • About the Contributor(s) Marcia Layton Turner, MBA is an award-winning business writer, ghostwriter, and senior writer at Kevin Anderson & Associates. In addition...

    Marcia Layton Turner, MBA is an award-winning business writer, ghostwriter, and senior writer at Kevin Anderson & Associates. In addition to being a contributor at Forbes.com, she has written for Businessweek, Entrepreneur, US News & World Report, Black Enterprise, and dozens of others. She helps CEOs, entrepreneurs, and business owners tell their stories.  

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  • ISBN-139781400218813
  • Publish Date10/27/2020
  • PublisherHarperCollins Leadership
  • Series The Business Storybook Series
  • Format Digital Audio - Unabridged Edition
  • LanguageEnglish
  • Running Time03:06:00
  • Price $11.19

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Audiobooks purchased here are fulfilled by our partner, Glose. Please note that:

  • For all Audiobook purchases, you will be prompted to create an account or login with your existing Leadership Essentials username and password. This ensures accurate delivery of your items.
  • To access your Audiobook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
  • Audiobooks fulfilled through Glose cannot be downloaded for listening in other digital listening apps like iTunes, Google Play, or Audible.
  • For more information and a brief video about how to access Audiobooks purchased on Leadership Essentials, click here for our FAQs.

Audiobooks purchased here are fulfilled by our partner, Glose. Please note that:

  • For all Audiobook purchases, you will be prompted to create an account or login with your existing Leadership Essentials username and password. This ensures accurate delivery of your items.
  • To access your Audiobook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
  • Audiobooks fulfilled through Glose cannot be downloaded for listening in other digital listening apps like iTunes, Google Play, or Audible.
  • For more information and a brief video about how to access Audiobooks purchased on Leadership Essentials, click here for our FAQs.

eCourses purchased here are delivered on https://courses.hcleadershipessentials.com.

  • At checkout, you will be prompted to create an account or login with your existing Leadership Essentials username and password to access your eCourse.
  • You will receive a confirmation email after checkout with further instructions.
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