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The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change

Deb Bright
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Product Description
Ignoring someone's weaknesses only turns them into big-time company problems. Always praising and reaffirming a lackluster worker never turns them ... Read More
Ignoring someone’s weaknesses only turns them into big-time company problems. Always praising and reaffirming a lackluster worker never turns them into the employee of the month. But when handled carefully, criticism--honest, genuine, hard-to-hear criticism--promotes trust and respect, motivates individuals, and serves as a catalyst for change. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results. In The Truth Doesn’t Have to Hurt, executives, managers, team leaders--anyone whose job requires them to temper praise with a dose of reality--will learn how even they can: • Deliver the truth--and have it understood as being helpful • Create an atmosphere of acceptance • Avoid mistakes that sabotage an exchange • Control how they receive and can benefit from criticism themselves--even if it’s presented badly Yes, the truth can hurt . . . today. But not telling the truth will hurt even worse--today, tomorrow, and the next day . . . until someone realizes that well-crafted criticism can reinvigorate and stimulate, putting a turbocharge into both workplaces and careers. Read Less

Additional Information
  • Contributor(s)Deb Bright
  • About the Contributor(s) DEB BRIGHT, PH.D. is founder and president of Bright Enterprises, Inc., a consulting firm devoted to enhancing performance. Her impressive...DEB BRIGHT, PH.D. is founder and president of Bright Enterprises, Inc., a consulting firm devoted to enhancing performance. Her impressive roster of clients includes Raytheon, Marriott, Disney, GE, Chase, Morgan Stanley, and other premier organizations. show more
  • ISBN-139780814434819
  • Publish Date03/06/2018
  • PublisherAMACOM
  • Format Softcover
  • LanguageEnglish
  • Weight (lbs)0.93 lb
  • Case Weight (lbs)40.74 lb
  • Dimensions 9.0(h) x 6.0(w) x 0.75(d) inches
  • Pages256
  • Price $11.00

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  • To access your Audiobook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
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