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Trauma to Triumph: A Roadmap for Leading Through Disruption (and Thriving on the Other Side) - Audiobook (Unabridged)

Mark Goulston | Diana Hendel
Narrated by: Dave Walton
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How to successfully navigate through crisis or trauma—and come out stronger on the other side. This leadership roadmap shows you the way. O... Read More

How to successfully navigate through crisis or trauma—and come out stronger on the other side.  This leadership roadmap shows you the way.

Organizational trauma takes many forms. It could be a pandemic that disrupts everything about the way people work. An economic meltdown. An act of violence. A failed merger. A layoff—or continual threats of one. Whatever the scenario, events like these can traumatize leaders and employees, sending everyone into survival mode. If the crisis is not “named and claimed” as trauma and managed effectively, it’s sure to linger on in the form of chronic stress and anxiety. And left unspoken and unaddressed, blame, shame, and guilt often permeate the culture of the organization and erode its ability to thrive in the future. 

Here’s the good news: when leaders navigate a traumatic event effectively, the organization doesn’t just survive. It can be transformed and flourish in ways previously unimagined.

In Trauma to Triumph: A Roadmap for Leading Through Disruption and Thriving on the Other Side, Mark Goulston, MD, and Diana Hendel present a visionary and tactical roadmap to help leaders create stability in the midst of chaos and uncertainty, move productively through a traumatic event, and come out even stronger and better on the other side.

Here are just a few things you’ll learn:

  • How the survival mechanism manifests in employees and leaders in the midst of trauma
  • The predictable polarities, dilemmas, tensions and other patterns that emerge in traumatized organizations…and how to break these cycles
  • Why lack of clarity in roles and poor communication are so dangerous in times of crisis (and how to avoid these common pitfalls)
  • How leaders can shift to a mindset that helps them create feelings of trust, confidence, safety, respect, and inspiration in employees.
  • Best practices for leading yourself and others through crisis; grieving losses, embracing healthy coping mechanisms, reframing, and more
  • How to launch a rapid-response process that allows you to “control the controllables” and create a framework for making better decisions in the throes of crisis
  • High-impact tactics to help your organization recover and heal in a way that doesn’t just return to baseline, but transcends it

Filled with tools and tactics, Trauma to Triumph is an organization-wide blueprint for navigating a future where we’re likely to experience one stretch of whitewater after another. It gives leaders at every level the guidance they need to create confidence, courage, and enthusiasm in their team. It’s not just about being prepared for future crises. It’s also about leading in a new way in the times of stability in between—a way that creates a stronger, better company.

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Additional Information
  • Contributor(s)Mark Goulston , Diana Hendel
  • Narrator(s) Dave Walton
  • About the Contributor(s) Mark Goulston, MD, FAPA is a board-certified psychiatrist, fellow of the American Psychiatric Association, former assistant clinical professor of psychiatry...

    Mark Goulston, MD, FAPA is a board-certified psychiatrist, fellow of the American Psychiatric Association, former assistant clinical professor of psychiatry at UCLA NPI, and a former FBI and police hostage negotiation trainer. He is the creator of Theory Y Executive Coaching—which he provides to CEOs, presidents, founders, and entrepreneurs—and is a TEDx and international keynote speaker. He is the creator and developer of Surgical Empathy, a process to help people recover and heal from PTSD, prevent suicide in teenagers and young adults, and help organizations overcome implicit bias. Dr. Goulston is the author or principal author of seven prior books, including Why Cope When you Can Heal: How Healthcare Heroes of COVID-19 Can Recover from PTSD, PTSD for Dummies, Get Out of Your Own Way: Overcoming Self-Defeating Behavior, Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, Real Influence: Persuade Without Pushing and Gain Without Giving In, and Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life. He hosts the My Wakeup Call podcast, where he speaks with influencers about their purpose in life and the wakeup calls that led them there. He also is the co-creator and moderator of the multi-honored documentary Stay Alive: An Intimate Conversation About Suicide Prevention.

    He appears frequently as a human psychology and behavior subject-area expert across all media, including news outlets ABC, NBC, CBS, and BBC News, as well as CNN, Today, Oprah, the New York Times, the Wall Street Journal, Forbes, Fortune, Harvard Business Review, Business Insider, Fast Company, Huffington Post, and Westwood One.



    Diana Hendel, PharmD, is an executive coach and leadership consultant, former hospital CEO, and author of Responsible: A Memoir, a riveting and deeply personal account of leading during and through the aftermath of a deadly workplace trauma. As the CEO of Long Beach Memorial Medical Center and Miller Children’s and Women’s Hospital, Hendel led one of the largest acute care, trauma, and teaching hospital complexes on the West Coast. She has served in leadership roles in numerous community organizations and professional associations, including chair of the California Children’s Hospital Association, executive committee member of the Hospital Association of Southern California, vice chair of the Southern California Leadership Council, chair of the Greater Long Beach Chamber of Commerce, board member of the California Society of Health-System Pharmacists, and leader-in-residence of the Ukleja Center for Ethical Leadership at California State University Long Beach.  She is co-author of Why Cope When You Can Heal: How Healthcare Heroes of COVID-19 Can Recover from PTSD.

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  • ISBN-139781400228393
  • Publish Date03/23/2021
  • PublisherHarperCollins Leadership
  • Format Digital Audio - Unabridged Edition
  • LanguageEnglish
  • Running Time03:49:00
  • Price $17.99

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Audiobooks purchased here are fulfilled by our partner, Glose. Please note that:

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  • To access your Audiobook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
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