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Writing Effective Policies and Procedures: A Step-by-Step Resource for Clear Communication

Nancy Campbell
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Product Description
A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures -- they're what make a company run... Read More
A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures -- they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as: * health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting. Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to: * write (and design) documents clearly (so employees will understand and follow the policies) * plan, analyze, and research each element * help employees increase efficiency, reduce mistakes and frustration, and save time and money -- by providing clear guidelines to follow * avoid legal mistakes that can get a company in trouble. Read Less

Additional Information
  • Contributor(s)Nancy Campbell
  • About the Contributor(s) NANCY J. CAMPBELL (Kansas City, MO) is a trainer, facilitator, and speaker specializing in the development of management skills to...NANCY J. CAMPBELL (Kansas City, MO) is a trainer, facilitator, and speaker specializing in the development of management skills to enhance employee performance. show more
  • ISBN-139780814438992
  • Publish Date03/06/2018
  • PublisherAMACOM
  • Format Softcover
  • LanguageEnglish
  • Weight (lbs)2.53 lb
  • Case Weight (lbs)25.31 lb
  • Dimensions 11.1(h) x 8.6(w) x 1.0(d) inches
  • Pages412
  • Price $45.49

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As of March 18, 2024, HarperCollins Leadership Essentials no longer sells eCourses. You may access eCourses you've already purchased until May 28, 2024.

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