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Customer Experience

Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
$13.99
The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business
$13.99
ProActive Selling: Control the Process--Win the Sale
$16.09
Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines
$13.29
101 Activities for Delivering Knock Your Socks Off Service
$25.89
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
$13.99
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
$19.59
Delivering Knock Your Socks Off Service
$13.99
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
$13.99
Leading Loyalty: Cracking the Code to Customer Devotion
$17.49
The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience
$16.09
New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development
$13.99
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
$13.29
Nonstop Sales Boom: Powerful Strategies to Drive Consistent Growth Year After Year
$13.99
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
$18.89
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
$13.99
The Relationship Engine: Connecting with the People Who Power Your Business
$13.99
How to Mind-Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships
$13.29
Slow Down, Sell Faster!: Understand Your Customer's Buying Process and Maximize Your Sales
$16.09
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
$13.99