Sign up for the September book club + get 5 Questions to Ask Before You Talk to an Irrational Person!

Develop a Sanity Cycle for Interacting with the Irrational People in Your Life

*The term "crazy" does not refer to individuals with a mental illness, rather, it's a general term for irrational behavior.

Join the Talking to Crazy Online Book Club + private community and receive 5 Questions to Ask Before You Talk to an Irrational Person



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Download 5 Questions to Ask Before You Talk to an Irrational Person FREE when you join the book club...

Plus, access our online community of readers & leaders and receive special book discounts

"Finally! The book that helps you deal with irrational, impossible people."

-Oprah's Book Club 2.0

Listen, learn, and lean into the crazy

If you’ve been trying and failing to get through to that critical co-worker, overbearing boss, manipulative friend, or stubborn social media poster…

Mark is about to reveal an uncomfortable and empowering truth: facts and logic won’t work. 

In this September Book of the Month selection at Leadership Essentials, you’ll learn powerful mental tools to keep yourself from escalating into crazy when you’re dealing with crazy. Prepare to break free from communication strategies that fail every time and break through to the people you need to reach using Mark’s revolutionary Sanity Cycle.

Will you join us? The Online Book Club starts now and registration is FREE!

About Your Host

Dr. Mark Goulston

Dr. Mark Goulston has been described as a "people hacker."


He learned to "hack" into the minds of suicidal and potentially violent individuals to prevent acts of destruction to others or themselves as a clinical interventional psychiatrist and UCLA professor of psychiatry. He's also trained FBI and police hostage negotiators.

His company, The Goulston Group, is hired by Founders, CEOs and Boards of Directors to help them figure out what employees, customers, and investors want from their services and products.

His expertise lies in his ability to listen without judgment and respond with empathy. His passion is helping others alleviate the pesky communication problems that are keeping them from living a full and rich life.

As Featured In

How does the Online Book Club work?

Who is this book club for?

This book club is for anyone who feels burdened by a relationship or who is dealing with someone that...

Can't see the world clearly

Says or thinks things that make no sense

Makes decisions and takes actions that aren't in their best interest

Becomes downright impossible when you try to guide them back to the side of reason

Praise for Talking to Crazy

“This is a great book for managers who know that some situations--a negative review, the announcement of organizational change--can bring out the crazy in anyone.”

--Inc.com

"Talking to Crazy is a captivating, accessible guide to the many forms of 'everyday crazy' we face at work and in our personal lives."

--TD Magazine

“By giving readers the words and theories, Goulston elevates a good book into a great one.”

--Success Magazine

Join the book club for free today



By submitting your email address, you understand that you will receive email communications from HarperCollins Focus (501 Nelson Place, Nashville, TN 37214 USA) providing information about products and services of HCF and its affiliates. You may unsubscribe from these email communications at any time. If you have any questions, please review our Privacy Policy or email us at yourprivacy@harpercollins.com.

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