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Customer Experience

Amp Up Your Sales: Powerful Strategies That Move Customers to Make Fast, Favorable Decisions
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$17.95
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$8.98
The Cultural Intelligence Difference: Master the One Skill You Can't Do Without in Today's Global Economy
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$12.99
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$12.99
Jobs to Be Done: A Roadmap for Customer-Centered Innovation
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Beyond the Sales Process: 12 Proven Strategies for a Customer-Driven World
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$13.98
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
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The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business
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ProActive Selling: Control the Process--Win the Sale
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Managing Knock Your Socks Off Service
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$18.95
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Marketing to Gen Z: The Rules for Reaching This Vast--and Very Different--Generation of Influencers
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$24.95
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Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines
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Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
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101 Activities for Delivering Knock Your Socks Off Service
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$34.95
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$20.97
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
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$14.99
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Win the Customer: 70 Simple Rules for Sensational Service
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$21.95
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Delivering Knock Your Socks Off Service
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$9.99
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$9.99