THE HARPERCOLLINS LEADERSHIP ESSENTIALS STORE SATISFACTION GUARANTEE
Our goal at Leadership Essentials is to make sure that you are completely satisfied with your purchase from our store.
OUR RETURN POLICY IS SIMPLE
- any book in its original condition.
- any unopened media (music CD, DVD, VHS tape, video game, or software)
- and any other merchandise that's in new and unused condition including apparel and gift items
Please note that we can process returns and refunds only for items that fall within our return policy guideline and were purchased from HCLeadershipEssentials.com.
If you are not satisfied with your purchase of an eCourse from the HarperCollins Leadership Essentials store, please notify the Customer Service Department and we will offer a full refund within 60 days of purchase.
RETURNS ARE EASYSimply indicate the reason for your return (wrong size, didn't like it, forgot I already owned it, etc), include a copy of the packing slip, and wrap the package securely. If you do not have your packing slip, please indicate your order number, your name, address and phone number on a separate piece of paper and send the package to the following address:
HarperCollins Publishing Return Center
2205 East Lincoln Way
La Porte IN 46350