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101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

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This second edition of the bestselling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues ... Read More

This second edition of the bestselling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues for how to broach uncomfortable conversations across a wide range of issues.

Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on. 

This practical, solution-oriented book walks readers through some of the most common—as well as the most serious—employee problems they are likely to encounter. While covering everything from substandard performance reviews to progressive disciplinary warnings and termination meetings, the second edition of this bestselling resource offers readers twenty new scenarios covering current hot-button issues like FMLA abuse and ADA accommodations, wage and hour challenges, team turnarounds, and compensation conflicts. 

This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations—and get the very best from their people.

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Additional Information
  • Contributor(s)Paul Falcone
  • About the Contributor(s) Paul Falcone is CHRO of the Motion Picture & Television Fund in Woodland Hills, CA, and he's held senior-level HR...

    Paul Falcone is CHRO of the Motion Picture & Television Fund in Woodland Hills, CA, and he's held senior-level HR positions with Nickelodeon, Paramount Pictures, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.

    Paul is the author of a number of bestselling HarperCollins, AMACOM, and SHRM Books, many of which have been ranked as bestsellers in the categories of human resources management, labor & employment law, business mentoring & coaching, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Korean, Vietnamese, Indonesian, and Turkish.

    Paul is also a long-term contributor to HR Magazine, a top-rated conference presenter, and an adjunct faculty member in UCLA Extension's School of Business and Management.

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  • ISBN-139781400212019
  • Publish Date06/25/2019
  • PublisherHarperCollins Leadership
  • Format Softcover
  • LanguageEnglish
  • Weight (lbs)0.89 lb
  • Case Weight (lbs)32.06 lb
  • Dimensions 9.05(h) x 6.0(w) x 0.96(d) inches
  • Pages384
  • Price $14.99

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