Free Shipping on orders $35+ within the continental US

A 78 Important Questions Every Leader Should Ask and Answer

Chris CLARKE-EPSTEIN
Regular price
$18.99
Sale price
$13.29
Save 30%
Quantity must be 1 or more

Format:
FREE shipping on orders of $35+ (continental U.S. only)

Product Description
This unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization. Great leaders have... Read More

This unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization.

Great leaders have many talents, but one critical skill -- often unrecognized -- is the ability to ask and answer questions. Leaders who master this question-response technique will gain much useful information about what is really going on in their businesses, as well as the admiration of employees, customers, and others with whom they interact.

78 Important Questions Every Leader Should Ask and Answer covers a range of common and uncommon situations, including:

  • the need to connect employees' efforts to company goals;
  • layoffs, business downturns, and mergers;
  • personal crises of employees;
  • coaching and mentoring sessions;
  • and customer retention.

The book even includes advice on answering questions when the answer is "I don't know" or "I can't tell you." With worksheets in each chapter, it prepares leaders to ask important questions of: customers ("Why do you do business with our competition?"); employees ("What's a recent management decision you didn't understand?"), and even themselves ("What do I want to be remembered for?").

Read Less

Additional Information
  • Contributor(s)Chris CLARKE-EPSTEIN
  • ISBN-139780814474143
  • Publish Date04/23/2006
  • PublisherAMACOM
  • Format Softcover
  • LanguageEnglish
  • Weight (lbs)0.81 lb
  • Case Weight (lbs)0.81 lb
  • Dimensions 9.0(h) x 6.0(w) x 0.63(d) inches
  • Pages240
  • Price $13.29

How our s work
We no longer sell eBooks on HarperCollins Leadership Essentials. If you've previously purchased an eBooks, it is available in your Glose app.
We no longer sell audiobooks on HarperCollins Leadership Essentials. If you've previously purchased an audiobook, it is available in your Glose app.
We no longer sell audiobooks on HarperCollins Leadership Essentials. If you've previously purchased an audiobook, it is available in your Glose app.
As of March 18, 2024, HarperCollins Leadership Essentials no longer sells eCourses. You may access eCourses you've already purchased until May 28, 2024.

Reviews

You May Also Like