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Action Tools for Effective Managers: A Guide for Solving Day-to-Day Problems on the Job

Margaret Mary Gootnick | David Gootnick
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Product Description
All day long, managers deal with one challenge or another: complaints from staff, delegating work no one wants to do, jealousy and hurt feelings, p... Read More
All day long, managers deal with one challenge or another: complaints from staff, delegating work no one wants to do, jealousy and hurt feelings, performance reviews, even "small" problems like telephone abuse. It's exhausting! This book gives time-pressed managers succinct, pragmatic tools for taking action instantly on more than 65 common problems. For each problem, the book presents: 1. A brief case study that demonstrates the on-the-job problem in clear, human terms that anyone can relate to 2. Insightful analysis of the case study, explaining the issues that need to be addressed 3. Specific tools that help solve the situation, including step-by-step guidelines, checklists, standard procedures...and lots of practical advice. Read Less

Additional Information
  • Contributor(s)Margaret Mary Gootnick , David Gootnick
  • ISBN-139780814470299
  • Publish Date12/06/1999
  • PublisherAMACOM
  • Format Softcover
  • LanguageEnglish
  • Weight (lbs)0.65 lb
  • Case Weight (lbs)0.65 lb
  • Dimensions 9.0(h) x 6.0(w) x 1.0(d) inches
  • Pages256
  • Price $18.95

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  • To access your Audiobook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
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