Facilitating Project Performance Improvement: A Practical Guide to Multi-Level Learning

Facilitating Project Performance Improvement is based on in-depth studies of 20 project organizations and combines cutting-edge practices in lean and agile software development with practical multi-level learning tools to help any project-based organization realize drastic and consistent improvements within and across projects.

Emphasizing the need for reflection as a continuous process, the book describes learning opportunities throughout the strategic, process, and project levels of your organization’s portfolio. The multi-level approach empowers teams at each of these three levels, providing a framework for real-time problem solving and continuous improvement while initiatives are in-flight, rather than relying on project postmortems or lessons learned databases that go unused or forgotten.

Specifically, the book explains how to deploy multi-level learning to:

• Accelerate the delivery of value, eliminate waste, and reduce risk at the project, program, and strategy levels
• Migrate from the traditional red light learning cycle to a continuous learning environment, without having to fully rebuild your existing project methodology
• Improve group processes to incorporate new insights, resolve conflicts, and make better cross-functional decisions
• Avoid the pitfalls associated with conventional project management approaches
• Capture and implement action items that improve team performance
• Deliver cross-project improvements that create a multiplier effect across the project portfolio

If your projects and programs include multi-level learning, you can stay on top of unexpected challenges, take better-informed risks, and seed continuous improvements that bring maximum value to your organization or your client—today and well into the future.