FREE shipping on orders of $35+ (continental U.S. only)
Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of prof... Read More
Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences.
By exploring the most common causes of conflict--including the Me Generation’s frustration with Gen Yers’ constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--Generations at Work offers practical, spot-on guidance for managing the differences with consideration to each generation’s unique needs.
Along with the authors’ insights for managing a workforce with different ways of working, communicating, and thinking, this invaluable resources offers:
in-depth interviews with members of each generation,
tips on best practices from companies successfully bridging the generation gap,
and a mentorship field guide to help you support the youngest members of your team.
Generations at Work has the tools that are key to helping your workforce interact more positively with one another and thrive in today’s wildly divergent workplace culture.
Contributor(s)Ron Zemke , Claire Raines , Bob Filipczak
About the Contributor(s)RON ZEMKE was the author of the bestselling Knock Your Socks Off series and founder of Performance Research Associates, a...RON ZEMKE was the author of the bestselling Knock Your Socks Off series and founder of Performance Research Associates, a consultancy specializing in organizational effectiveness.
CLAIRE RAINES is a nationally recognized expert on generational issues and the author of Connecting Generations.
BOB FILIPCZAK is a social media coordinator and an experienced writer and editor. CLAIRE RAINES is a nationally recognized expert on generational issues and the author of Connecting Generations.show more
Weight (lbs)1.13 lb
Case Weight (lbs)31.67 lb
Dimensions 9.0(h) x
How our s work
eBook Details: eBooks purchased here are fulfilled by our partner, Glose. Please note that:
For all eBook purchases, you will be prompted to create an account or login with your existing Leadership Essentials username and password. This ensures accurate delivery of your items.
To access your eBook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
E-Books fulfilled through Glose cannot be printed, downloaded as PDF, or read in other digital readers (like Kindle or Nook).
At checkout, you will be prompted to create an account (or login to your existing Leadership Essentials account). You will use the same username and password to log in to the eCourse portal and access your courses.
After purchase, you will receive a confirmation email from us with a link to the portal and your eCourse(s).
Please note: If you are purchasing eCourses in bulk for your team or organization, please email firstname.lastname@example.org after your purchase with your order number and the name of your organization. We will be in touch with you to set up your team on the platform.
If you have questions about eCourses, feel free to reach out to us via Live Chat at the bottom right corner of your screen, by submitting a ticket to our customer service team, or by calling us at 1-800-250-5308. For more information check out our FAQs here.