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Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results

Adrian Gostick | Chester Elton
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Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. Case in point: When the leadership of the Disney... Read More
Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. Case in point: When the leadership of the Disneyland theme park gave thousands of managers training in expressing gratitude to their employees, the park saw a double-digit percent increase in revenue. Recent research shows that gratitude boosts employee engagement, reduces turnover, and leads team members to express more gratitude to one another—strengthening team bonds. On top of that, a host of studies have shown gratitude is phenomenally good for those expressing it. It’s one of the most powerful variables in predicting a person’s overall wellbeing—over-and-above the most commonly cited influences such as wealth, good physical health, and optimism. Yet despite all these benefits, the authors have seen through hands-on experience in coaching thousands of executives that dismally few are making effective use of this simple tool. New research reveals "people are less likely to express gratitude at work than anyplace else." Meanwhile, 81 percent of working adults say they would work harder if their boss were more grateful for their work, and a whopping 96 percent of men and 94 percent of women acknowledge that a boss who expresses gratitude is more likely to be successful. What accounts for the staggering chasm between awareness of gratitude’s benefits and the failure of so many leaders to do it … or do it well? We call this the gratitude gap, and we’ve teamed up to find the answers—identifying eight widespread and pernicious myths about managing others that cause leaders to withhold their gratitude. In LEADING WITH GRATITUDE, bestselling authors and "apostles of appreciation" Chester Elton and Adrian Gostick make a case for the importance of gratitude and walk readers through how to add more gratitude to their workplace. They debunk ingratitude myths and then introduce nine simple ways to do an expert job of showing employees that they are valued, including stories of how many of today’s most successful leaders—such as Alan Mullaly of Ford and John Noseworthy of the Mayo Clinic—incorporated gratitude into their leadership styles. Showing gratitude isn’t just about being nice, it’s about being smart—really smart—and it’s a skill that everyone can easily learn. Read Less

Additional Information
  • Contributor(s)Adrian Gostick , Chester Elton
  • About the Contributor(s) Adrian Gostick is the author of such books as The Carrot Principle, Leading with Gratitude, and All In, which have...Adrian Gostick is the author of such books as The Carrot Principle, Leading with Gratitude, and All In, which have been New York Times and Wall Street Journal bestsellers. His works have been translated into more than thirty languages and have sold 1.5 million copies around the world. He has appeared on NBC’s Today show and been quoted in the Economist, Financial Times, Harvard Business Review, Wall Street Journal, and Fortune;and he is a leadership strategy contributor to Forbes. Gostick is the cofounder of the motivation assessment firm FindMojo.com. He is ranked among the Top 10 Global Gurus in Leadership and is ranked the number 3 Organizational Culture expert in the world. Learn more at adriangostick.com.

    Chester Elton’s work is supported by research with more than one million working adults. He has been called the “apostle of appreciation” by Canada’s Globe and Mail, “creative and refreshing” by the New York Times, and a “must read for modern managers” by CNN. Elton is coauthor of The Carrot Principle, Leading with Gratitude, and All In, and has been quoted in publications such as the Wall Street Journal, Washington Post, and Fast Company. A sought-after lecturer around the world, he is ranked in the Top 10 Global Gurus in Leadership and is ranked the number 2 Organizational Culture expert in the world. He is cofounder of FindMojo.com, and 700,000 people follow his work on LinkedIn. Learn more at chesterelton.com.
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  • ISBN-139780062965783
  • Publish Date03/03/2020
  • PublisherHarperBusiness
  • Format Hardcover
  • LanguageEnglish
  • Weight (lbs)0.95 lb
  • Case Weight (lbs)30.55 lb
  • Pages272
  • Price $23.99

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