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The Etiquette Edge: Modern Manners for Business Success

Beverly Langford
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Product Description
Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of app... Read More
Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior . . . you won’t get far. And in today’s culture where rudeness is unfortunately becoming more and more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy. In The Etiquette Edge, readers will get a crash course in the entire field of modern business manners. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you’ll master the essentials of making a great impression and building relationships, including: • The dos and don’ts of smartphone usage • Handling difficult conversations with tact and finesse • Checking your texts and emails for content and tone . . . before you hit send! • Creating a polished image on social media • Conducting meetings with poise and confidence • And more Your coworkers and competitors are highly educated, ferociously go-getting, and great at their job . . . just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge! Read Less

Additional Information
  • Contributor(s)Beverly Langford
  • About the Contributor(s) BEVERLY LANGFORD, PH.D., is President of LMA Communication, a training, coaching, and consulting firm specializing in strategic communication and interpersonal...BEVERLY LANGFORD, PH.D., is President of LMA Communication, a training, coaching, and consulting firm specializing in strategic communication and interpersonal effectiveness. She teaches graduate business communication at Georgia State University. show more
  • ISBN-139780814437629
  • Publish Date03/06/2018
  • PublisherAMACOM
  • Format Softcover
  • LanguageEnglish
  • Weight (lbs)0.8 lb
  • Case Weight (lbs)32.01 lb
  • Dimensions 9.0(h) x 6.0(w) x 0.75(d) inches
  • Pages256
  • Price $9.60

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Audiobooks purchased here are fulfilled by our partner, Glose. Please note that:

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  • To access your Audiobook(s) after purchasing, you can download the free Glose app or read instantly on your browser by logging into Glose.com. To log in, select OTHER SIGN IN/LOGIN OPTIONS and then click SIGN IN/LOG IN WITH HARPERCOLLINS, using the same email address and password used for your Leadership Essentials account.
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