Tell me if your day looks a little bit like this:
Lead a team meeting to define objectives for the day.
Have back-to-back meetings with each member of your team.
Answer emails you neglected all morning.
Lead a team meeting to recap the day’s progress.
Somehow start and finish tasks that were on your to-do list.
Does your calendar give you anxiety? Are you struggling to provide the feedback your employees need from you, especially as they try to maintain productivity when working from home, while also making strides on your own projects?
Balancing your tasks with solving people problems is perhaps the greatest management challenge. And recent work-from-home measures have only exacerbated the problem.
Many managers are working early mornings and late hours to make up for the time they’re spending in communication with remote employees during the day.
But, you don’t have to walk through your work day wearing galoshes and a swim cap because you’re feeling underwater.
Leadership Essentials asked 5 of today’s leading executives, business owners, and managers how they communicate effectively and efficiently with their staff.
Put everything in writing.
David Cote, former CEO of Honeywell and chairman of Vertiv and author of Winning Now, Winning Later
Whether people are working from home or in the office, they all deserve and the organization deserves your candor about how they are doing overall, and what their strengths and issues are. If someone is not doing a great job, you have to be direct with them ...and in writing....to ensure the message isn’t missed. People have an amazing ability to hear what they want to hear. Putting it in writing ensures the message isn’t missed. If you have a poor performer, don’t make it your life’s work to “fix “ it. Your job is to ensure they understand where they stand. Their job is to address it. You need to spend your time with the large majority of other people who will benefit from your direction and guidance. Finally, try to provide feedback whenever you do, in a way that the recipient is most likely to internalize. Some people have to be hit with a two by four to get their attention. With others, all you have to say is you’re capable of better work than this.