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Relationships and Communication

  • Moving into Stability: How to Communicate After Crisis

    by Mark Goulston and Diana Hendel
    In order to effectively communicate after a crisis, you’ll need to start by debriefing your response to the crisis through a process called a “Look Back,” also known as an After Action Review (AAR).
    Posted in diana hendel, mark goulston, trauma to triumph

  • How to Spot a Traumatized Coworker

    by Mark Goulston
    In these times, it's very important for employees to recognize a traumatized coworker so the organization can give the person the support they need. 
    Posted in mark goulston, trauma to triumph